Our Shipping Policy
Getting orders packed and shipped...
We endeavor to get orders to you as quickly as we can! We know you're excited to get them, and we want our customers to be happy with our service! That being said, it can take 1 to 3 days to process your order, as holiday seasonal factors and Covid-19 factors may affect our order volume and fulfillment team capacity. Whenever possible, we process orders the next business day, and we pass shipments to the various carriers the same day.
Once your shipments leave us?
Delivery timeframes are dependent on which method you select at checkout. Carriers tend to deliver within 5-10 business days, unless you select and pay for a faster method of shipment. Free Shipping deliveries, where you spend $30 or more and opt to have us ship your order to you at our expense, will be delivered by the most cost-efficient method. Please note shipments going outside of the contiguous 48 states may take additional time.
During peak holiday seasons, for example, after Thanksgiving and before Christmas, shipping can take additional time. Large orders may also require additional time before shipping. Please understand that all carriers experience service delays during peak seasons, and your order may likely take longer to deliver as a result.
Have further questions?
If you have any questions or need to cancel an order, we are happy to help! Please contact us at firstname.lastname@example.org or call 1-888-688-3680. We are available Monday - Friday, 8:00 am to 5:00 pm Central Time.